Frequently Asked Questions

Where do I call for a referral?

ND HealthNet has a convenient one call number that can handle your request for all areas. Contact (701) 222-3499 to make your request.

What areas does HealthNet service?

We service all areas for the needs of recipients of North Dakota. We also service portions of Western Minnesota, South Dakota, and Montana.

What kinds of services are provided?

• On-time delivery
  
• Delivery confirmation
  
• Equipment set up and customer education (when needed)
  
• Equipment pick up with a 24-hour notification
  
• Prompt, quality repairs (when needed)
  
• Courteous, knowledgeable delivery & service staff
  
• Complete confidentiality
  

When and how will I receive a bill?

A standard invoice will come from the ND HealthNet provider. The invoice will include patient's name, itemized list of equipment provided and dates of service.